Privacy Policy

Introduction

RunDiag ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our competitive gaming diagnostic guides, gameplay analysis tools, and related services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using RunDiag, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways, depending on how you interact with our site and services:

• Contact Information: When you submit inquiries, contact forms, or request diagnostic assistance, we may collect your name, email address, and any other information you voluntarily provide.
• Account Information: If you create an account or profile to access personalized diagnostic tools, gameplay analysis, or community features, we collect account credentials, profile data, and preferences you choose to share.
• Gameplay and Diagnostic Data: When you submit gameplay footage, build configurations, decision logs, or progression data for analysis, we collect and process this information to provide diagnostic feedback and identify decision-error patterns.
• Usage Information: We automatically collect certain information about your device and how you interact with our site, including IP address, browser type, operating system, pages visited, time spent on pages, referring URLs, and click patterns. This helps us understand user behavior and improve our diagnostic frameworks.
• Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to remember your preferences, track site performance, and enhance your experience. You can control cookie settings through your browser.
• Community Submissions: If you contribute builds, problem-solving strategies, or player-submitted content to our community section, we collect and display this information (potentially with attribution) to help other players diagnose similar progression failures.

Purposes of Data Collection and Use

We collect and use your information for the following purposes:

• To provide, maintain, and improve our diagnostic guides, gameplay analysis tools, and services.
• To respond to your inquiries, support requests, and diagnostic questions.
• To analyze gameplay patterns, decision errors, and progression failures to refine our diagnostic methodologies.
• To personalize your experience and deliver content tailored to your progression challenges.
• To facilitate community features, including sharing player-submitted builds and problem-solving frameworks.
• To monitor and analyze site usage, performance, and user engagement.
• To detect, prevent, and address fraud, abuse, and security incidents.
• To comply with legal obligations and enforce our Terms of Service.
• To send you updates, newsletters, or promotional communications (only with your consent where required).

Cookies and Similar Technologies

RunDiag may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, track site performance, and understand how you use our diagnostic tools.

We may use:

• Essential Cookies: Required for site functionality, security, and core features.
• Performance Cookies: Used to understand how visitors interact with our site and identify areas for improvement.
• Preference Cookies: Remember your choices, such as language and layout preferences.
• Analytics Cookies: Help us analyze site usage patterns and user engagement with our diagnostic content.

You can control cookie settings through your browser's privacy settings. Disabling cookies may affect the functionality of certain features on our site.

Data Sharing and Third Parties

RunDiag does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting analytics, hosting data, or providing customer support. These providers are contractually obligated to use your information only as necessary to provide services to us.
• Legal Compliance: We may disclose your information if required by law, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Community Content: Player-submitted builds, strategies, and diagnostic contributions may be shared publicly within our community section, with appropriate attribution controls.
• Business Transfers: If RunDiag is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. The retention period may vary depending on the type of information and the context of its collection:

• Contact information from inquiries is typically retained for one year unless you request deletion.
• Account information is retained while your account is active and for a reasonable period afterward to comply with legal requirements.
• Gameplay analysis data and diagnostic submissions are retained to maintain the integrity of our diagnostic frameworks and community resources.
• Usage and analytics data is typically retained for up to 12 months.

You may request deletion of your personal information at any time, subject to legal and operational constraints.

User Rights and Data Protection

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your personal information, subject to legal and operational constraints.
• Right to Opt-Out: You may opt out of receiving promotional communications or consent to certain data processing activities.
• Right to Data Portability: You may request a copy of your information in a portable format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Security

RunDiag implements reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Third-Party Links

Our website may contain links to third-party websites, applications, and services that are not operated by RunDiag. This Privacy Policy applies only to information collected through our site. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party services before providing your information.

Children's Privacy

RunDiag is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

RunDiag is operated from Egypt. Your information may be accessed, stored, and processed in Egypt or other jurisdictions where we or our service providers operate. By using RunDiag, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

RunDiag
Alexandria, Egypt
Email: hello@casaruralmorella.com
Phone: +20 10 8092 8309

We will respond to your request within 30 days or as required by applicable law.

Policy Updates

RunDiag may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date below and, where appropriate, by providing additional notice (such as email notification). Your continued use of RunDiag following the posting of changes constitutes your acceptance of the updated Privacy Policy.